FREQUENTLY ASKED QUESTIONS
What is iteminfo.ca?
A point and click dynamo! Iteminfo.ca is an informative Web site designed to offer detailed information on over 23,000 office supplies, office furniture, computer accessories, and other business-related products. In addition to the most current and comprehensive online office products catalog, Iteminfo.ca also offers manufacturer contact information, important environmental safety information with material safety data sheets, online tracking with UPS, FedEx and Airborne.
How can I place an order on Iteminfo.ca?
Transactions are not conducted on Iteminfo.ca. The site was designed and is available to you as an informational supplement to the newest, thickest print catalog you can find, offering additional information on office products. However, we do offer a My List feature to assist in placing orders.
What is an My List?
The My List feature is a tool to assist you in placing orders with your favorite office products reseller. It is NOT a shopping feature. It was developed to help you create an organized list of desired products that you can then fax or email to your office products reseller. This can be a real time-saver when you're browsing the site and come across a product you might like to order.
Where can I go to place orders?
If you would like to order any of the 23,000+ products found on Iteminfo.ca, we recommend that you contact your local independent office products dealer.
What is an MSDS?
A Material Safety Data Sheet includes information designed to provide workers and emergency personnel with the proper procedures for handling or working with a certain substance. They contain information such as physical data, toxicity, health effects, first aid, reactivity, storage, disposal, protective equipment, and spill/leak procedures.
How can I redeem the manufacturer rebates offered on Iteminfo.ca?
Details for redemption can be found on a particular rebate including, where to mail it in (using a standard mailing service), what is needed for proof of purchase, etc.
Who can I contact regarding questions and comments about Iteminfo.ca?
Your feedback is always appreciated. Please refer all questions and comments to Contact Us.